TracksBuilder

Support

Help with TracksBuilder

Search setup, matching, direct Ableton set generation, accounts, and updates. For anything specific, send a support request below and it will go straight into our Linear support queue.

Contact support

Include what you expected, what happened, and where you were in the app. App bug reports with logs are still best sent from Settings > Report a Bug.

Support library

Search current setup and build guidance.

  • macOS 13 or newer.
  • Ableton Live 11 or newer. Live 12 is supported, and scratch builds remain Live 11-format because they migrate cleanly into Live 12.
  • An internet connection for account sign-in, trial status, activation, updates, and support requests.